---
description: See our list of the best rated Customer Communications Management Software. We provide UK business users the most detailed information on software. Our free interactive tool allows you to filter by price, features, and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communications Management Software - Prices & Reviews | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)

# Customer Communications Management Software

Canonical: https://www.getapp.co.uk/directory/1139/customer-communications-management/software

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## Products

1. [Pipedrive](https://www.getapp.co.uk/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Cloud-based CRM solution for salespeople
2. [Zoho Desk](https://www.getapp.co.uk/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
4. [InfoFlo](https://www.getapp.co.uk/software/91218/infoflo) — 4.5/5 (96 reviews) — HIPAA compaliant case management software
5. [Intercom](https://www.getapp.co.uk/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
6. [Text](https://www.getapp.co.uk/software/2082384/text-app) — 4.8/5 (5 reviews) — AI-powered support platform for unified service
7. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
8. [WhatsApp](https://www.getapp.co.uk/software/2035411/whatsapp) — 4.7/5 (16298 reviews) — Real-time customer communications management software
9. [Telegram](https://www.getapp.co.uk/software/114023/telegram) — 4.7/5 (6406 reviews) — Cloud-based mobile and desktop messaging app for all devices
10. [Viber](https://www.getapp.co.uk/software/2049588/viber) — 4.4/5 (4058 reviews) — Mobile messaging platform
11. [Freshdesk](https://www.getapp.co.uk/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
12. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
13. [Keap](https://www.getapp.co.uk/software/90372/infusionsoft) — 4.1/5 (1298 reviews) — An all-in-one CRM, sales and marketing automation solution
14. [Text Request](https://www.getapp.co.uk/software/2051851/text-request) — 4.6/5 (1193 reviews) — Ignite customer engagement
15. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (725 reviews) — Pipeline-centric CRM system for small businesses
16. [HoneyBook](https://www.getapp.co.uk/software/108739/honeybook) — 4.7/5 (678 reviews) — Client management for freelancers \& SMBs
17. [Weave](https://www.getapp.co.uk/software/121867/weave) — 4.3/5 (668 reviews) — Customer communication and appointment scheduling solution
18. [Lime Connect](https://www.getapp.co.uk/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
19. [Tidio](https://www.getapp.co.uk/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
20. [CXone Mpower](https://www.getapp.co.uk/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
21. [Podium](https://www.getapp.co.uk/software/109297/podium) — 4.3/5 (522 reviews) — AI-enabled lead management and conversion platform
22. [Thryv](https://www.getapp.co.uk/software/113901/thryv) — 4.2/5 (505 reviews) — All-in-one management solution built for small business
23. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (411 reviews) — Cloud-based field service management software
24. [Zenvia Customer Cloud](https://www.getapp.co.uk/software/2055061/sirena) — 4.1/5 (359 reviews) — AI for customer service to sell more and serve better
25. [Smartsupp](https://www.getapp.co.uk/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings

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## Related Categories

- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [All Categories](https://www.getapp.co.uk/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

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