---
description: Learn how EV Reach can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for EV Reach.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: EV Reach Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [EV Reach](/software/132587/goverlan-reach)

# EV Reach

Canonical: https://www.getapp.co.uk/software/132587/goverlan-reach

Page: 1 / 7\
Next: [Next page](https://www.getapp.co.uk/software/132587/goverlan-reach?page=2)

> EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.
> 
> Verdict: Rated **4.6/5** by 132 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 132 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EasyVista
- **Location**: New York, US
- **Founded**: 1988

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Goverlan Reach - An EasyVista Company offers a free trial and demo. Paid subscription pricing is monthly per concurrent tech:&#10;Standard - $40/month per concurrent tech (billed annually)&#10;Professional - $90/month per concurrent tech (billed annually)&#10;Enterprise - $170/month per concurrent tech (billed annually)&#10;Incident Management - $55/month per concurrent tech (billed annually)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Alerts/Notifications
- Annotations
- Application Management
- Audit Trail
- Authentication
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Customisable Branding
- Customisable Reports
- Data Import/Export
- Diagnostic Tools
- Diagnostics Tools
- Document Management
- Event Logs
- File Management

## Integrations (11 total)

- Cherwell Service Management
- ConnectWise PSA
- Freshdesk
- Freshservice
- JIRA Service Management
- Jira
- ManageEngine ServiceDesk Plus
- OpenText Core Service Management
- ServiceNow
- SolarWinds Service Desk
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.getapp.co.uk/directory/563/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.getapp.co.uk/directory/563/remote-support/software)
- [Remote Work Software](https://www.getapp.co.uk/directory/1699/remote-work/software)
- [Remote Desktop Software](https://www.getapp.co.uk/directory/1731/remote-desktop/software)

## Alternatives

1. [Deel](https://www.getapp.co.uk/software/2051182/deel) — 4.8/5 (4265 reviews)
2. [Google Drive](https://www.getapp.co.uk/software/90762/google-drive) — 4.8/5 (28430 reviews)
3. [Clockify](https://www.getapp.co.uk/software/111353/clockify) — 4.8/5 (9235 reviews)
4. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10941 reviews)
5. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24046 reviews)

## Reviews

### "Great product, great support, needs Mac viewer and iOS viewer" — 5.0/5

> **Kevin** | *28 September 2018* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, full of features for Windows OS
> 
> **Cons**: no Mac viewer or iOS viewer, seems to have some connectivity issues on the client side
> 
> over all it is a great value for the money.  Needs improvement on handling the agent on the remote PC.

-----

### "Goverlan Reach" — 4.0/5

> **Verified Reviewer** | *28 October 2019* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: They have a ton of awesome features and functions. You can search for a user then connect with ease. The custom actions and scope actions are awesome.
> 
> **Cons**: Wished they would connect there custom actions to the remote control features for a deeper integration between their products. Also would like to see built in automation instead of having to rely on Windows schedules tasks. Also would be nice to see patch management  and windows updates like other remote control tools.
> 
> Overall it has been a really solid product. Hope to see a cloud based version soon so we don’t have to lunch a hole in firewall for remote capabilities.

-----

### "All kinds of tools, bells, and whistles\!" — 4.0/5

> **Jeff** | *22 December 2020* | Furniture | Recommendation rating: 6.0/10
> 
> **Pros**: Offers multiple ways to connect with computers on the network.
> 
> **Cons**: With all of our remote users now, I wish we could use it for them as well. As it is, and to the best of my knowledge, it only works with computers on campus.

-----

### "For In-House / Enterprise, AD-Integrated Remote management of Windows Desktops and Servers...Amazing" — 5.0/5

> **Verified Reviewer** | *25 September 2018* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We were looking for an alternative to all of the RMM tools out there that are geared for MSP's, but none for In-house tech support on an enterprise level (without getting into the convoluted beast that is SCCM/SCOM). The intuitive, ease-of-use for our TSR team, right out of the bat, along with the amazing tools available make this suite as powerful as any other RMM tool we have used (Pulseway, Connectwise, Kaseya, Atera, Solarwinds, etc.) but for IN-HOUSE, non-MSP...simply awesome. Another excellent point is that we migrated from a mid-sized RMM and the pricing was literally 1/4th for our small in-house team of 8.
> 
> **Cons**: Without purchasing the more expensive on-boarding package...it was fairly convoluted to set up for our out-of-network laptop users and there is no ios/android app. That being said, the management tools, along with AD integration and relationship mapping make this so incredibly easy to use for our clinical informatics and Tier 1 and Tier 2 TSR's...it easily outweighs the CONS.
> 
> We demo'd the product for one week and were so amazed at the functionality and price difference that we immediately signed. The entire team loves it.

-----

### "Great Software for Support Desks" — 4.0/5

> **Verified Reviewer** | *3 December 2019* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: Goverlan Reach helps us to give remote support to collegues and to make bulk changes to computers from a single interface.
> 
> **Cons**: When working with two domains, I have to switch between them when working in the other domain.
> 
> I use it for remote support and for bulk admin changes to computers.

-----

Page: 1 / 7\
Next: [Next page](https://www.getapp.co.uk/software/132587/goverlan-reach?page=2)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/132587/goverlan-reach)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/132587/goverlan-reach> |
| de-AT | <https://www.getapp.at/software/132587/goverlan-reach> |
| en | <https://www.getapp.com/customer-service-support-software/a/goverlan-reach/> |
| en-AE | <https://www.getapp.ae/software/132587/goverlan-reach> |
| en-AU | <https://www.getapp.com.au/software/132587/goverlan-reach> |
| en-CA | <https://www.getapp.ca/software/132587/goverlan-reach> |
| en-GB | <https://www.getapp.co.uk/software/132587/goverlan-reach> |
| en-IE | <https://www.getapp.ie/software/132587/goverlan-reach> |
| en-NZ | <https://www.getapp.co.nz/software/132587/goverlan-reach> |
| en-SG | <https://www.getapp.sg/software/132587/goverlan-reach> |
| en-ZA | <https://www.getapp.za.com/software/132587/goverlan-reach> |
| es | <https://www.getapp.es/software/132587/goverlan-reach> |
| es-CL | <https://www.getapp.cl/software/132587/goverlan-reach> |
| es-CO | <https://www.getapp.com.co/software/132587/goverlan-reach> |
| es-MX | <https://www.getapp.com.mx/software/132587/goverlan-reach> |
| fr | <https://www.getapp.fr/software/132587/goverlan-reach> |
| fr-BE | <https://fr.getapp.be/software/132587/goverlan-reach> |
| fr-CA | <https://fr.getapp.ca/software/132587/goverlan-reach> |
| nl | <https://www.getapp.nl/software/132587/goverlan-reach> |
| nl-BE | <https://www.getapp.be/software/132587/goverlan-reach> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.uk/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.linkedin.com/company/getapp-com-a-gartner-company"]},{"name":"EV Reach","description":"EV Reach is an on-premise/ cloud remote support software, which helps businesses, system administrators, engineers, and technicians launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.\n\nEV Reach includes background systems management functionality, which lets professionals view and manage configurations across multiple workstations, servers or systems, install updates or security patches, and monitor system health in real-time to ensure optimal utilization of resources. Features include user management, simultaneous sessions, pop-up notifications, chat, hardware and software inventories tracking, and password management. Additionally, the administrators can search active directories, manage user accounts, group memberships, and scan inactive users via active directory management module.\n\nEV Reach assists administrators with creating custom workflows to automate a variety of IT processes such as software deployment, user IDs and password management, real-time issue detection, reports generation and more. Further, it supports integration with various third-party service desk applications including Jira, Zendesk, ConnectWise Manage, Cherwell, Freshdesk, and ServiceNow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/438c66f4-6fec-4c1f-840a-b358e0d9ca90.png","url":"https://www.getapp.co.uk/software/132587/goverlan-reach","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/132587/goverlan-reach#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":132},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/563/remote-support/software","@type":"ListItem"},{"name":"EV Reach","position":3,"item":"/software/132587/goverlan-reach","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/software/132587/goverlan-reach#breadcrumblist"}]}
</script>
