--- description: Learn how Convoso can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Convoso. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Convoso Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Convoso](/software/8280/cloud-predictive-dialer) # Convoso Canonical: https://www.getapp.co.uk/software/8280/cloud-predictive-dialer Page: 1 / 17\ Next: [Next page](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer?page=2) > Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work. > > Verdict: Rated **4.5/5** by 386 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Convoso Streamlines customer interactions with advanced conversational AI that understands complex inputs and responds naturally in both voice and text Automates routine tasks such as scheduling callbacks, sending reminders, and qualifying leads, allowing teams to focus on higher-value conversations Enhances lead engagement and contact rates through intelligent virtual agents, supporting greater efficiency in the sales cycle Integrates with CRM and third-party applications using an open API, promoting efficiency across connected platforms Supports compliance with robust tools and up-to-date guidance on telemarketing regulations, helping organizations navigate evolving legal requirements ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 386 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) - [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) - [Telephony Software](https://www.getapp.co.uk/directory/294/telephony/software) - [Sales Force Automation Software](https://www.getapp.co.uk/directory/338/sales-force-automation/software) - [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software) ## Alternatives 1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews) 2. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4072 reviews) 4. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (314 reviews) 5. [Readymode](https://www.getapp.co.uk/software/107701/xencall) — 4.6/5 (136 reviews) ## Reviews ### "Awesome experience with convoso so far, so good." — 5.0/5 > **Victory** | *17 January 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Its very easy to navigate, comes with a lot of interesting features. > > **Cons**: Nothing aside the fact that it sometimes says goodbye. > > Its been amazing and it really worth it, I must say. ----- ### "Convoso; Efficient & Easy To Use." — 5.0/5 > **Erick** | *8 September 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Reports; Being able to obtain reports for success/conversion rate Being able to obtain reports for adherence Being able to obtain reports for statuses used Being able to obtain to monitor agents real time Being able to track call logs > > **Cons**: Not being able to just switch an agents status from an Admin's Convoso. Not able to send a text message while on an outbound call (that would be an amazing feature). > > Amazing, Convoso in my day to day use is very efficient and easy to use, I've been able to pull up reports effortlessly and due more then what one could imagine. ----- ### "Good phone system" — 5.0/5 > **Kevin** | *12 February 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The platform is incredibly efficient for our team. The user interface is intuitive and easy to navigate > > **Cons**: The platform is incredibly efficient for our team. The user interface is intuitive and easy to navigate. > > They update the system often to add new features, which is great, though it requires staying on top of changes ----- ### "CONVOSO SOSO" — 3.0/5 > **CHADWICK** | *8 September 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates. > > **Cons**: I liked the features, but setup was complex and system glitches affected productivity. needs some work and it will be great > > ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT SHOULDNT. ----- ### "Convoso, The best dialer out there to use" — 5.0/5 > **Magdy** | *12 February 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I like the fact that It has all the basic and advanced tools a call center doing inbound and outbound services would need, also the customer service and support team are very accessible > > **Cons**: Because Convoso's servers are far from Egypt the lowest ping to the domain is 200ms for our agents. also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data