--- description: Learn how Avalara can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Avalara. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Avalara Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Accounting Software](/directory/236/accounting/software) > [Avalara](/software/91105/avatax) # Avalara Canonical: https://www.getapp.co.uk/software/91105/avatax Page: 1 / 15\ Next: [Next page](https://www.getapp.co.uk/software/91105/avatax?page=2) > Avalara offers automated tax compliance software that simplifies sales tax reporting and filing for businesses of all sizes. Its agentic AI handles tax calculations, returns preparation, and exemption certificate management across jurisdictions. > > Verdict: Rated **4.0/5** by 350 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Avalara Automates sales tax compliance processes to help streamline reporting and filing across multiple tax types and jurisdictions Integrates with a wide range of ERP, ecommerce, point-of-sale, and financial systems for seamless data flow Supports compliance for sales tax, VAT, GST, property tax, communications tax, and cross-border duties Centralizes exemption certificate management, e-invoicing, and IRS form filing to reduce manual workload Provides tools for tax risk assessment, audit preparation, and business license management to help reduce compliance risks ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 350 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Avalara - **Founded**: 2004 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Address Validation - Alerts/Notifications - Audit Trail - Bank Reconciliation - Billing & Invoicing - Compliance Management - Consumer Use Tax - Corporate/Business - Data Import/Export - Document Management - Electronic Filing - Exemption Management - Financial Reporting - For eCommerce - General Ledger ## Integrations (32 total) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Accounting Software](https://www.getapp.co.uk/directory/236/accounting/software) ## Related Categories - [Sales Tax Software](https://www.getapp.co.uk/directory/1255/sales-tax/software) - [Accounting Software](https://www.getapp.co.uk/directory/236/accounting/software) - [Corporate Tax Software](https://www.getapp.co.uk/directory/1815/corporate-tax/software) ## Alternatives 1. [QuickBooks Online](https://www.getapp.co.uk/software/20428/quickbooks-online-edition) — 4.3/5 (8407 reviews) 2. [hellotax](https://www.getapp.co.uk/software/160367/hellotax) — 4.7/5 (109 reviews) 3. [QuickBooks Online Advanced](https://www.getapp.co.uk/software/100262/quickbooks) — 4.4/5 (1038 reviews) 4. [123 Sheets](https://www.getapp.co.uk/software/2057296/123-sheets) — 4.7/5 (220 reviews) 5. [QuickBooks Enterprise](https://www.getapp.co.uk/software/115227/quickbooks-enterprise) — 4.5/5 (20619 reviews) ## Reviews ### "Takes the hassle out of filing taxes" — 4.0/5 > **Reanna** | *27 November 2018* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: - Portal is easy enough to navigate. Lots of training and tutorials provided - "Set it and forget it" .. well not exactly .. you still have to monitor and reconcile monthly to ensure everything is running smoothly. But saves a lot of time logging in and figuring out how to file taxes monthly for each state. - Reporting is very transparent. Easy to download reports, and compile and save info for auditing purposes. > > **Cons**: - Use Tax functionality is not fully automated for all software. We use NetSuite, and there's no way to capture Use Tax on Expense Reports so these must still be entered into Avalara manually. - Customer Support is sometimes lacking. It takes forever to get a hold of someone on the phone, and when you do, many of the times the case just gets escalated to someone else so no immediate help. Also, they may point you to an article online that you've already found by Googling on your own. ----- ### "Extremely helpful in navigating the ins-and-outs of US sales tax" — 4.0/5 > **Nico** | *30 May 2025* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Extremely helpful in navigating the ins-and-outs of US sales tax. From registering for sales tax in any US State to submitting returns, certificate management and generate reporting. > > **Cons**: It takes a bit to undestand how the system work, especially for non US, but after that it's a walk in the park > > As a Uk company with a presence in the US we needed help to understand and US sales tax procedures, and after enquiring a few consultants and CPA's they all recommended Avalara. We then got in touch with them and organised the onboarding, which was a bit of a lenghty process, however once we launched it we never looked back. ----- ### "Software is the only thing worth using - RETURN & PROFESSIONAL TAX SERVICES ARE QUESTIONABLE" — 3.0/5 > **Mira** | *18 September 2024* | Machinery | Recommendation rating: 4.0/10 > > **Pros**: Their software that is used and intergrated into woocommerce to determine correct tax rate > > **Cons**: Customer Service - non existent Account Rep - just a sales person, literally tells us she cannot help us with issues Tax Expertise - questionable - they state they will ensure you will "Submit returns to the right places at the right times with an automated filing" and they literally have been filing our LA returns to the wrong tax entity for 3 years and when I brought it to their attention and asked how they would resolve this their reply is "it is \[your company\] responsibility to ensure that state registration aligns with the schedule return setup in Avalara Portal, \[your company\] will need to resolve this notice directly with the LA" or pay for additional services from Avalara. Also This was not the first misunderstanding we had with one of the states and we did use their backservices to pay for another state error. Took Avalara 3 months to get the back returns filed. > > It was great for 3 years as we assumed they were doing their job of tax assessment and tax returns well but the house of cards began to fall when we started getting notices from State entities that our taxes had been filed incorrectly for YEARS. ----- ### "Accounts Receivable" — 5.0/5 > **Emilie** | *28 January 2025* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use, also recognizes companies that tax exempt, i.e freight forwarders. > > **Cons**: Does not automatically delete expires certificates. > > No issues, very informative and answers any questions you might have ----- ### "Software is okay, customer service is outrageous." — 5.0/5 > **Liz** | *9 September 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The software was user friendly. Designed well. > > **Cons**: Unfortunately our experience was subpar, customer service is hard to reach and is often an additional fee if not included as a charge in your contract. Our "account representative" was rude, and unhelpful. Our sales tax for a certain state was compromised, as we paid them to add it as a Nexus, and they did not complete the process. It took about a week to even get a response on our ticket. follow-up on this, which is also very disappointing. During this entire exchange, Avalara not only failed to accept responsibility for the error but also failed to follow up with us as clients and failed to ever fully understand the problem. We were forced to upgrade to their new AI assisted program, which was more expensive, even though this tool was not fully functional. Our data did not integrate correctly, and upon individual review of our account, we found many certificates had been duplicated by the automated system, and we were being charged for storage per item. When we brought this to our account manager's attention, she rolled her eyes and became, not only defensive but aggressive during the meeting. Due to this we canceled our contract, leading them to file the last month's taxes, but not pay them. > > Overall a poor experience, which is a shame because the software itself is good. However, the massive expense and poor customer service are a huge con and I would not recommend this company to anyone in the future. ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.co.uk/software/91105/avatax?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/91105/avatax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data